Join Our Team

+ Marketing & Communications Coordinator

About Wags & Walks

SUMMARY

We’re seeking a motivated, creative Marketing Coordinator to join our team. This is a role designed for a creative storyteller who is passionate about brand engagement and saving dogs in need. Your duties will include a wide range of activities, from content creation and social media management to storytelling. The ideal candidate will have a strong marketing background, impeccable organization skills, excellent communication skills, strong writing and storytelling skills, and the ability to work collaboratively in a fast-paced environment.

This is a full-time, hourly position.

About You:

• You are creative and full of ideas, whether brainstorming social media content, marketing materials, campaign strategies, or graphic design assets. You have an eye for photography, you know good branding, and can whip out unique, engaging content with ease.
• You know the power of storytelling and understand precisely how to embrace a brand voice and leverage social media to engage an audience.
• You are organized and keep things in place, so it’s easily accessible and managed. You are efficient and manage your time like a pro, keeping yourself on schedule so you never miss a deadline and double-checking to verify nothing falls through the cracks.
• If something needs to be done, you hop in to get the job done or have a solution or recommendation on how to execute. You take initiative.
• You are detail-oriented. You notice that extra period, the eye boogie that needs to be photoshopped, the grammar errors, and the brightness in the image that needs to be adjusted. You go the extra mile because you know the details matter.
• You are curious. If you don’t know how to do something, you will do your best to figure it out. You love learning new things, whether social media-related or a new skill. You’re also not afraid to seek out support when needed.
• You’re collaborative, easy to work with and shine in a supportive work environment. You enjoy working with people who do their best to do whatever it takes to accomplish the shared mission of the organization.
• You’re quick on your feet and able to adapt to new environments and shifting priorities, maintaining a positive attitude.
• You recognize that Social Media doesn’t sleep and find clever ways to engage our audience at peak hours.

About Our Team:

We are a dedicated community of dog lovers working to reduce euthanasia in local shelters and increase awareness of rescue dogs being wonderful pets. We are ambitious with our goals, and we are always looking for better ways to serve our community. In rescue, adaptability is key, change is inevitable, and a love for the dogs is crucial. Our work is fast-paced and ever-evolving. Our Nashville location started small and grew incredibly fast, and we’re always inspired and motivated to explore how we can improve our practices for our pups, our programs, and our people. We have fun, but we work hard.

Duties & Responsibilities

MARKETING

• Brainstorm creative concepts and ideas for building awareness, helping dogs get adopted, and promoting Wags & Walks programs
• Maintain a thorough understanding of Wags & Walks brand and storytelling guidelines
• Work collaboratively with the Associate Director to ensure social content is aligned with brand aesthetics, brand strategy, and brand identity
• Join all relevant meetings and calls for marketing and promo needs
• Make changes/revisions to the website and copy as needed to ensure it stays up-to-date
• Master the Wags tone of voice and write compelling copy for use across key fundraising campaigns, partnerships, and programs
• Oversee weekly e-newsletters, summarizing opportunities to get involved or support Wags & Walks
• Assist with designing and developing marketing materials for events, campaigns, and brand assets using Canva and Adobe Creative Suite
• Ensure consistency of brand messaging across all digital channels

SOCIAL MEDIA

• Manage and maintain a yearly content calendar, helping to generate new ideas
• Create compelling and engaging content for social media channels
• Oversee the scheduling of posts for Instagram/Facebook
• Ensure the team meets deadlines to post as planned
• Maintain the Social Media Schedule, Content Tracker, and Digital Assets
• Help ensure photo and video content from fosters is up-to-date and accurate, questionnaires are filled out, and bios are completed in a timely manner
• Oversee the organization and maintenance of our digital content archive
• Maintain the Available Dogs page on the website and Petfinder, ensuring both sites are updated, and all adoptable dogs are represented.
• Help ensure photo playdates are coordinated as needed to obtain the content necessary for promotion
• Craft captions for all social media posts
• Oversee the Facebook account with the goal of building engagement on that account
• Oversee the Tiktok account with the goal of increasing our posts, building engagement, and increasing our following on that platform
• Create Storytelling Reels/TikToks for promotion (e.g., medical, fundraising campaigns, harder-to-adopt dogs)
• Create other content for social media that aligns with the overall storytelling strategies of the organization
• Support fundraising campaigns via content creation, direct outreach, or as needed.

PARTNERSHIPS

• Work alongside Directors to assist with partnership relations that include marketing or promo components
• Collaborate with the team to ensure all necessary partner marketing materials are obtained, promoted, and successfully integrated into campaigns
• Help with content creation needed for partnerships and ensure all partnership agreements are executed fully

QUALITIES

• Must be a dog lover and have a passion for advancing our mission.
• Must have excellent customer service experience, proven attention to detail, and good organizational and time management skills.
• Ability to communicate skillfully and effectively with a diverse community in a professional, pleasant, respectful manner and use good judgment.
• Must be a team player and have a positive attitude. Personable, professional, upbeat, and energetic.

QUALIFICATIONS

• Must have a college degree
• Must have 2-3 years professional experience with marketing, social media management, or similar role. Partnership or account relations, graphic design is a plus.
• Working knowledge of SEO/SEM, ad serving tools, data analytics, a plus.
• Excellent communication and interpersonal skills
• Must have computer proficiency, including Word, Excel, Slack, and google docs. Ability to learn new technology quickly.
• Proficient/working knowledge of Adobe Creative Suite, Canva, a plus
• Knowledge of basic office management systems and processes
• Must be able to sit at a desk in front of a computer for several hours. Constantly operates a computer and other office machinery.
• Must have a current and valid Tennessee Driver’s License.
• Must be able to work a flexible schedule that includes evenings and weekends.

This role is a full-time, hourly position. $18-22/hr, commensurate with experience.

BENEFITS

• Opportunity to join a fantastic team at an incredibly rewarding rescue organization
• Medical, dental, and vision benefits for you and eligible dependents
• PTO accrual
• Discounted basic veterinary care for your personal dog(s) and discounted products via Wags & Walks retail space

+ Animal Caretaker

ABOUT US

Wags & Walks is a 501c3 nonprofit dog rescue located in Nashville and Los Angeles— we share nonprofit identification, but we operate separately with different staff, processes, budgets, and dogs. As a whole, we are a community of dog lovers working to promote shelter dogs as the best dogs in the world through advocacy of our unique family-friendly foster and adoption programs

SUMMARY

Our Animal Caretakers are responsible for overseeing the care and wellbeing of all of the dogs that are in our adoption center. This job requires an outgoing, enthusiastic and hard working person to help us grow our rescue, and someone who has experience working with animals. This is a physically demanding job but also an extremely rewarding one. Dog lovers are encouraged to apply but it's not a requirement.

• Follows cleaning, feeding and watering protocols to maintain the health of all animals.
• Ensures every dog in our care is walked every four hours at a minimum. Keep boards and kennel cards updated in real time.
• Adheres to isolation and quarantine protocols when handling new or contagious animals.
• Keeps the facility clean, safe, organized, sanitary, and presentable at all times.
• Abides by intake protocols and procedures when processing new dogs.
• Administers oral, topical, and injected medications to animals.
• Assists medical staff with restraint, exams, and treatments.
• Assists adoptions and foster staff with meet-and-greets, supply preparation, and pick-ups/drop-offs.
• Ensures supplies are organized and properly stocked. Monitor all inventory and inform the Animal Care Manager of any needed supplies for both animals, staff or volunteers.
• Trains and supervises volunteers to ensure safety procedures are followed. Informs volunteers of necessary tasks in a friendly, welcoming manner.

QUALITIES

• Must be a dog lover and possess some knowledge of basic dog behavior and needs. Must be willing to get hands dirty, be flexible and reliable.
• Must enjoy public speaking and communicating with a diverse group of volunteers.
• Must have excellent customer service experience, proven attention to detail, good organizational and time management skills.
• Must be a team player and have a positive attitude. Personable, professional, upbeat and energetic.
• Ability to communicate skillfully and effectively with a diverse community in a professional, pleasant, respectful manner and use good judgement.

QUALIFICATIONS

• Must have at least 1 year of professional experience working with dogs in a kennel environment.
• Must be able to sit at a desk in front of a computer for several hours. Constantly operates a computer and other office machinery.
• Must be able to lift up to 50 lbs to help move kennel crates, dog food, and other supplies.
• Must have proficiency with computers including word, excel, slack and google docs. Ability to learn new technology quickly.
• Must have a current and valid California Driver’s License.
• Must be able to work a flexible schedule that includes early mornings, evenings, weekends, and holidays.

SCHEDULING & BENEFITS

Salary: $16-18/Hourly Full Time: 32-40 hours per week Part Time: Minimum 15 hours per week, up to 25 Must be able to work a flexible schedule that includes evenings and both weekend days

BENEFITS

• Opportunity to join a fantastic team at an incredibly rewarding rescue organization
• Connections to Wags and Walks network of partners
• Competitive pay with time off (full time only)
• Medical, dental, and vision benefits for you and eligible dependents (full-time only)
• Holiday pay (full- time only)